COSTS FOR TENANTS
Pineflat Limited is a SAFE agent - Safe Agent Fully Endorsed - denoting a firm that protects landlords and tenants money through a client money protection scheme. Full details can be obtained from the scheme operator www.safeagents.co.uk.
Pineflat is a member of the TDS Custodial, a government approved deposit protection scheme protecting tenancy deposits. Full details of the scope of the scheme can be obtained from the scheme operator https://custodial.tenancydepositscheme.com/home/.
Pineflat is a member of The National Approved Letting Scheme (NALS), a completely independent licensing scheme. Full details of the scope of the scheme can be obtained from the scheme operator www.nalscheme.co.uk.
Pineflat is a member of The Property Ombudsman Scheme which provides a free, fair and independent service for dealing with unresolved disputes between letting agents who have joined the TPO and consumers. The TPO scheme has been approved by the Office of Fair Trading (OFT). Full details of the scope of the scheme can be obtained from the scheme operator www.tpos.co.uk.
STANDARD FEES |
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Deposit | Equivalent to five weeks' rent | |
*Holding deposit | Equivalent to one week's rent |
*to be offset against the deposit should the tenancy be accepted. The holding deposit is non-refundable should you decide not to proceed, provide incorrect information, or have adverse credit/negative references which you fail to disclose prior to payment of the holding deposit and submission of the application form.
OTHER FEES |
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Change of occupancy within an existing tenancy | £50 per applicant | |
Late payment of rent | £30 per week until rent is paid in full | |
Renewal | No charge | |
Tenant reference request | No charge | |
Lost security items | £25 + item cost + postage | |
Out of Hours service (where actions of the tenants results in the agent attending the property, time to remedy the situation is charged at the prevailing rate) | £50 per hour | |
Registered in England No: 03949557
Registered office: Pineflat Limited, Third Floor, 146 Fleet Street, London, EC4A 2BU
In-house complaints procedure - Client Money Protection Scheme (CMP) certificate
- Privacy Policy